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kennisbank

Status: Planned

Overview​

The kennisbank (knowledge base) provides KCC agents with a searchable repository of articles, FAQs, and procedures to answer citizen questions quickly and consistently. Articles are categorized, versioned, and linked to zaaktypen so agents can find the right information for each type of inquiry. Thi

Specification​

Full specification: openspec/specs/kennisbank/spec.md

  • Spec: openspec/changes/kennisbank/specs/kennisbank/spec.md
  • Design: openspec/changes/kennisbank/design.md
  • Tasks: openspec/changes/kennisbank/tasks.md